Shipping Policy

At Savannah's Furniture, we are committed to delivering your furniture orders quickly, safely, and with care. Every order is carefully prepared and shipped using reliable carriers to ensure a smooth and dependable delivery experience. Our shipping process is designed to be efficient and hassle-free, so you can enjoy your furniture without unnecessary delays.

Order Processing Time

All orders are processed within 0 to 2 business days (Monday to Friday). Orders placed after our daily cut-off time of 5:00 PM (EST) will be processed on the next business day.

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Time & Delivery Estimates

Once your order has been processed, it will be shipped using our Free Shipping method. Estimated delivery times are as follows:

Transit Time: 3 to 5 business days
Total Delivery Time: 3 to 7 business days (processing + transit)

Delivery times may vary depending on location, carrier schedules, weather conditions, or other factors beyond our control.

Shipping Location

We currently ship within the United States only. International shipping is not available at this time.

Shipping Charges

We proudly offer Free Shipping on all orders. There are no additional shipping fees for standard delivery at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to track your shipment directly through the carrier.

If you do not receive a tracking email within 2 business days after placing your order, please contact us for assistance.

Delivery Issues or Delays

If your order experiences a significant delay or if the tracking information shows the package as delivered but not received, please contact us promptly so we can assist in resolving the issue with the carrier.

Damaged Packages

If your furniture arrives damaged, please follow these steps:

Take clear photos of the damaged item and packaging
Contact our customer support team within 7 days of delivery
Email the photos along with your order number to Support@Savannahsfurniture.com

Claims submitted without photo evidence or after 7 days of delivery may not be eligible for a refund, replacement, or store credit.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before completing your order. Savannah's Furniture is not responsible for shipments sent to incorrectly provided addresses.

If your order has not yet shipped and you need to update your address, please contact us immediately.

Contact Information

If you have any questions or concerns regarding shipping, please contact us:

Business Name: Savannah's Furniture
Website: https://savannahsfurnituretx.com

Phone: +1 281-741-3557
Email: Support@Savannahsfurniture.com
Physical Address: 11450 Bissonnet St, Suite #101, Houston, TX 77099, USA